PRIVACY POLICY

Last Updated: February 13, 2025

This Privacy Policy describes how Mood Skin & Body ("we," "us," or "our") collects, uses, and shares information from individuals who visit our website, use our services, or otherwise interact with us ("Consumers"). We are committed to protecting your privacy and ensuring the security of your Personally Identifiable Information (PII). Please read this Privacy Policy carefully to understand how we handle your information.

By accessing or using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

Personal Information

When you visit our website or use our services, we may collect personal information that you provide to us voluntarily. This may include:

  • Name

  • Email address

  • Phone number

  • Billing information

  • Any other information you choose to provide when booking an appointment or contacting us

By entering your phone number, you are agreeing to receive text messages from Mood Skin & Body. Message & data rates may apply. Message frequency may vary. Reply HELP for more information. You can reply STOP or UNSUBSCRIBE to opt out.

Automatically Collected Information

When you use our website, we may collect certain information automatically, such as:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages you visit on our site

  • Date and time of your visit

Cookies & Tracking Technologies

We may use cookies and similar tracking technologies to enhance your browsing experience and improve our website’s functionality. You can adjust your cookie settings in your browser preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing Services: To schedule appointments, process transactions, and deliver skincare and body treatments.

  • Communication: To send appointment confirmations, updates, and promotional materials (you can opt out at any time).

  • Customer Support: To respond to inquiries and provide client support.

  • Website Improvement: To analyze usage trends and improve website performance.

3. Sharing Your Information

We do not sell or share your Personally Identifiable Information with third parties for marketing purposes. No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.

However, we may share your information under the following circumstances:

  • Business Operations: We may share your information with third-party service providers who assist us with payment processing, appointment scheduling, and website maintenance.

  • Legal Compliance: We may disclose your information when required by law or in response to legal processes.

  • Business Transfers: In the event of a sale, merger, or acquisition, your information may be transferred to the new entity, but it will remain protected under this Privacy Policy.

4. Your Choices & Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.

  • Correction: You can request corrections to inaccurate or incomplete information.

  • Deletion: You can request that we delete your personal information, subject to legal obligations.

  • Data Portability: You can request a copy of your personal data in a structured format.

To exercise any of these rights, please contact us at hello@moodskinandbody.com.

5. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. Updates will be posted on this page with the Last Updated date revised accordingly.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

📍 Mood Skin & Body
1155 Commerce Drive, Suite C, Las Cruces, NM 88011

📞 Phone: (575) 952-0093
📧 Email: hello@moodskinandbody.com